May 29, 2008
We haven’t been blogging much lately. Why?
Because we’re going a bit crazy around here!
Yes, it’s true - Spring Fever HAS set in. But beyond that . . . we’re working VERY hard behind the scenes to serve you even better.
There is oh, so much on the drawing board that it can make your head spin!
One - you’ve probably already notice - is Live Chat. This is INSTANT access to Customer Service during business hours 8:30-5 EST Mon-Fri. This means that you can use Contact / Customer Care link at the top of any page any time any day or night of the year . . . . or Live Chat during biz hours. And, of course, our Order Center is ready to take your orders by phone (not provide customer service, as has always been the case) during business hours too.
We’re working to hire and train even more Customer Service reps to help you even more. We hope to be expanding hours soon.
What’s more? New items, for sure! Watch for an announcement shortly!