We receive all sorts of questions along this line.

What we think that most are asking is “can I put it on right out of the box and wear it?”

Let’s talk about that for a moment.

Every garment arrives complete - absolutely.  But it has also been packed in a box and shipped across country - in fact, often across the world since we delivery almost everywhere. 

It’s entirely reasonable to expect that the garment(s) you receive will need to be steamed out or touched up.  There is absolutely NO way to guarantee delivery of a garment that doesn’t.

If you go to a bridal salon, you almost always pay considerably more.  Why?  Partly because they spend a lot of time steaming out your garment before you come to pick it up. Then you carry it ever so gently to avoid causing wrinkles.

Shopping on line and having things delivered is a bit different, of course.  The garment does have to be folded.  And then it ships - in conditions entirely out of everybody’s control.  It could be hot and steamy outside, for instance.

Your garments leave here after having been fully inspected.  They are gently and lovingly folded appropriately, placed into a box and sent to you with utmost care.

But yes, it is entirely possible that you will need to touch it up.  That’s normal for anything shipped and delivered.

I just [personally] received a garment from another company.  It was folded over a cardboard frame as if it has been steamed and pressed heavily onto it, then shrink wrapped and put into a cut-and-seal plastic bag for shipping.  I had to launder and iron it to get those folds out.

Our garments aren’t shipped in cut-and-seal bags, nor are they pressed onto cardboard (items from us, we’re saying - directly shipped items are all done differently but they are still handled well).  Our garments are hung out, fluffed out and gently folded into an appropriately sized HIGH grade box for shipment and delivery to you.